Processing Time & Dispatch

We offer delivery and dispatch on all orders safely and securely within 1-2 business days using a tracked service. Shipping times are estimated and commence from the date of dispatch rather than the date of your order.

Please be aware that we only ship orders on business days, Monday through Friday, excluding Bank Holidays. Orders placed after 4pm on Friday or during the weekend will be shipped on the following Monday. While the shipping estimates provided reflect average delivery times for each service, they are not guaranteed.

Please add your items to the cart and head to the checkout, where estimated shipping times and costs will be shown. Delivery to remote locations may take longer than the estimated time provided.

General Information

Once your order is on its way, you'll receive a dispatch notification via email. If you don't receive it, please check your spam or junk folders, as it can sometimes end up there. 

If you still haven't received it or are having trouble tracking your order, please contact us. We will aim to respond in 2 working days.

All orders are subject to product availability. If an item is out of stock when you place your order, we will notify you.

If you're purchasing a product on 'pre-order', the estimated dispatch date will be displayed in the product description. Orders with multiple products will be held until the 'pre-order' product is ready to ship.

Delivery Costs

We offer Free standard delivery to any UK address. Express shipping is subject to a one-off additional fee of £7.5 regardless of order volume.

Order Changes/Cancellations

We understand that circumstances can change. However, once an order is placed, it moves directly into our processing system. This means we’re unable to accommodate cancellations, order modifications, or changes to your shipping address. This streamlined process ensures your order is prepared and dispatched as quickly as possible, even during peak times. We sincerely appreciate your understanding and apologise for any inconvenience this may cause.

Please note that while Mental Armour cannot take responsibility for orders sent to an incorrect address, we will always do our best to assist you in resolving any issues.

If you decide you no longer wish to keep your items after they arrive, you are welcome to return them for a refund, provided they are unused and in resellable condition.